The World's First Bug Bounty Platform for CX.
PUNCX is a crowd- and AI-powered platform
where customers and everyday users hunt down CX bugs,
helping companies deliver better customer experiences.
CX Bounties
Customer experience gaps cost companies billions.
They’re a key reason most never reach their full sales potential.
That’s where PUNCX comes in.
Our bounties empower the community to uncover and fix these issues—so companies can deliver the best possible customer experience.
How it works
Companies submit a CX bounty for testing and validation.
The PUNCX Community reviews customer journey bugs and suggests improvements.
Bug Reports and contributions are logged, ranked, and rewarded.
Analytics
Our Analytics Dashboard gives CX professionals visibility into risk profiles.
Ledger
Thanks to a ledger, contributions are rewarded efficiently, creating new opportunities for anyone to participate.
Simulations
Simulations
Simulations
Digital Twins Navigating Customer Journeys
In addition to our crowdsourced CX bounties, we run AI-driven simulations using digital twins of your customers. This allows you to optimize customer journeys and maximize the impact of every interaction.
How it works
Digital replicas of your customers are generated.
At lightspeed, they move through your customers’ journeys.
You gain detailed insights into which journeys work best for each customer, enabling continuous CX improvement.
© PUNCX 2025
The World's First Bug Bounty Platform for CX.
We are PUNCX —
For a Bright Agentic AI Future.
We are PUNCX —
For a Bright Agentic AI Future.
We are PUNCX —
For a Bright Agentic AI Future.
The World's First Bug Bounty Platform for CX.
We are PUNCX —
For a Bright Agentic AI Future.
We are PUNCX —
For a Bright Agentic AI Future.
We are PUNCX —
For a Bright Agentic AI Future.
PUNCX is a crowd- and AI-powered platform
where customers and everyday users hunt down CX bugs,
helping companies deliver better customer experiences.
CX Bounties
CX Bounties
Customer experience gaps cost companies billions.
They’re a key reason most never reach their full sales potential.
That’s where PUNCX comes in.
Our bounties empower the community to uncover and fix these issues—so companies can deliver the best possible customer experience.
How it works
Companies submit a CX bounty for testing and validation.
The PUNCX Community reviews customer journey bugs.
Features
AI Simulations
In addition to our crowdsourced CX bounties, we run AI-driven simulations using digital twins of your customers. This allows you to optimize customer journeys and maximize the impact of every interaction.
Bug Reports are logged, ranked, and rewarded.
Ledger
Thanks to a ledger, contributions are rewarded efficiently, creating new opportunities for anyone to participate.
Analytics
Our Analytics Dashboard gives CX professionals visibility into risk profiles.